At 355 Bets, every piece of your data is stored with the highest level of security. We are fully transparent about what information we collect, why we collect it, and how we keep it safe.
Encryption Protection
Data Encryption
Third-Party Sale
Security Monitoring
The key pillars of our Privacy Policy at a glance
All your personal data and transactions are secured with 256-bit SSL encryption — the same technology used by the world's leading banks — so your information is completely safe.
355 Bets never sells your personal data or shares it with advertisers. Your name, phone number, and account details remain entirely under our control.
We only collect the data that is strictly necessary to provide our services. We consciously avoid collecting anything beyond what is required.
We clearly inform you of what types of cookies our site uses. You can disable non-essential cookies at any time — full control is in your hands.
All data is stored on secure servers with regular backups. Firewalls and multi-layer security systems are active to prevent unauthorized access.
You have the right to view, correct, and delete your own data. You can exercise these rights at any time by reaching out to our support team.
355 Bets (referred to herein as "we", "us", or "the Platform") is a trusted online gaming and Sports Betting service for users in Bangladesh. This Privacy Policy explains what information we collect when you use our website, app, and related services, how we use it, and how we keep it secure.
By accessing the 355 Bets website, creating an account, or using any of our services, you are deemed to have accepted this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
This Privacy Policy is part of the 355 Bets Terms & Conditionsmust be read alongside this document. Together, these two documents form a complete agreement between you and us.
This Privacy Policy is written in English to ensure all users in Bangladesh can easily understand it. If anything is unclear, feel free to ask our support team directly.
355 Bets only collects the data necessary to deliver a quality service. Information is gathered from three primary sources:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile number | Account Communications & OTP Verification | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| NID/Passport | KYC verification (if applicable) | Subject to Conditions |
| Device & IP Information | Security & Fraud Prevention | Automatic |
355 Bets uses your information solely for the specific purposes listed below. We never use your data for anything beyond what is necessary.
Your information is used to create, verify, and manage your account. Payment details are used to process deposits, withdrawals, and bonuses. Your gaming history is analyzed to personalize your experience.
Data is used to detect multiple accounts, prevent bonus abuse, and combat money laundering. IP and device information is used to flag suspicious logins and alert you accordingly.
Certain data is retained to comply with AML (Anti-Money Laundering) regulations and to respond to lawful requests from authorities.
Contact details are used to resolve support tickets, send important updates, and deliver promotional offers (where you have given consent).
If you no longer wish to receive promotional messages, contact support at any time and we'll remove you from the list immediately.
355 Bets never sells your personal data. However, in certain circumstances, limited information may be shared with trusted third parties:
Necessary data is shared with payment service providers such as bKash, Nagad, and Rocket to process transactions. All such sharing takes place exclusively through encrypted channels.
Limited data may be shared with specialist providers for identity verification (KYC) and fraud detection. These providers are held to the same strict privacy standards we uphold.
We may be required to share data under Bangladeshi law or by order of a regulatory authority. In such cases, we only provide what is legally required, and where possible, we will notify you in advance.
355 Bets never sells or transfers your data to any advertiser, data broker, or unrelated third party. This commitment is a core principle of our Privacy Policy.
The 355 Bets website uses cookies and similar technologies to ensure site functionality and improve the user experience.
You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.
355 Bets follows the highest industry security standards to protect your data. Our security infrastructure is built across multiple layers:
No one can guarantee 100% security on the internet. While we take every measure on our end to protect your data, we also ask that you use a strong password and never share your login credentials with anyone.
355 Bets does not retain your data longer than necessary. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction history | Minimum 5 years | AML regulations |
| KYC Documents | 5 years after account closure | Regulatory requirements |
| Gaming Logs | 1 year | Dispute resolution |
| Support Conversations | 2 years | Quality of service assurance |
| Cookie data | Until end of session or up to 1 year | Functionality |
Once the retention period expires, your data is securely deleted or anonymized. Where legal obligations apply, certain data may need to be kept for an extended period.
Every registered user of 355 Bets has the following rights over their own data. To exercise any of these rights, please contact our support team.
You can request to know what information we hold about you and obtain a copy of it.
If any of your information is incorrect or incomplete, you may submit a request to have it corrected.
You may request the deletion of your account and personal data, provided there are no legal obligations requiring us to retain them.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a standard, portable format.
You can opt out of receiving promotional messages at any time.
We will respond to rights requests within 30 business days of receipt. Complex cases may take a little longer, but we will keep you informed throughout.
355 Bets is an 18+ platform. We do not knowingly collect data from or provide services to anyone under the age of 18. Age is verified at registration, and KYC documents may be requested in cases where there is any doubt.
If we become aware that a minor's information has been collected inadvertently, we will immediately close that account and delete all associated data.
If you believe your child is using our platform, please contact us immediately at support@355bets.app. To learn more about responsible gaming, visit our Responsible Gaming View page.
Account registration by anyone under 18 is strictly prohibited. Any such account identified will be closed immediately, along with all balances.
355 Bets reserves the right to update this Privacy Policy as needed. The steps we take will vary depending on the nature of the changes:
Continued use of the site after a revised policy takes effect constitutes your acceptance of the new terms. We encourage you to check this page regularly.
For questions, complaints, or to exercise your data rights regarding this Privacy Policy, please reach out to us through any of the following channels:
For privacy-related complaints, please include "Privacy Complaint" in the subject line to help us process your request faster. We take all complaints seriously and aim to provide an initial response within 7 business days.
Your privacy means more to us than a legal obligation — it is an ethical commitment to our users. At 355 Bets, you are always in safe hands.
Contact our support team to request access to, correction of, or deletion of your data — we're always ready to help.
Your data is fully protected at 355 Bets. Register for free on our trusted platform and enjoy the best gaming experience.